Yes, it's possible, but we prefer written orders to prevent any misunderstandings.

Yes, our firm has an ISO 9001 quality management system certificate and an ISO 14001 environmental system certificate. For more information, please see the Quality section.

Yes, it's a common practice. Everything depends on discussion and mutual agreement.

We send goods as agreed with the customers, for instance including cash on delivery. There are also goods which can be purchased from our distributors.

We have the standard sizes and types of our products on stock and send them by return mail; special sizes and types are sent as agreed.