FAQ - HOBRA in general
Do you send goods to an address and how?
We send goods as agreed with the customers, for instance including cash on delivery. There are also goods which can be purchased from our distributors.
How long will it take me to receive the goods after ordering?
We have the standard sizes and types of our products on stock and send them by return mail; special sizes and types are sent as agreed.
Is it possible to order goods by phone?
Yes, it's possible, but we prefer written orders to prevent any misunderstandings.
Has your firm been certified?
Yes, our firm has an ISO 9001 quality management system certificate and an ISO 14001 environmental system certificate. For more information, please see the Quality section.
Do you grant “supplier credits” to important customers?
Yes, it's a common practice. Everything depends on discussion and mutual agreement.
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Instructions – use our products right
Here are instructions to our basic filter materials. Just download them and they will help you use our products properly. By doing so, you can also extend their lifespan. Our experience shows that the short lifetime of the products is mainly caused by improper use or handling. If you still doubt, contact pur sales specialists in the Contacts section.
Welcome to the new Internet presentation of HOBRA – Školník. We hope that our new “HOBRAWEB” will be very useful for you in searching for information concerning our products and services.
